Microsoft Dynamics 365
Develop the skills to configure a Dynamics business-process demonstration through a learning path centred on Microsoft Dynamics 365. Explore concepts, guided practice and an applied project.
Build practical Microsoft Dynamics 365 skills.
Skills and knowledge developed in this course.
- Application landscape
- Data and access
- Process configuration
- Administration practice
- Applied project: Configure a Dynamics business-process demonstration
- Microsoft Dynamics 365 — validation and review
About this course
This course develops practical capability in Microsoft Dynamics 365. Its course-specific content covers Application landscape, Data and access, Process configuration, Administration practice, followed by an applied project focused on configure a dynamics business-process demonstration. The lessons include concrete configuration, design, testing or operational decisions appropriate to the subject.
Who this is for
Administrators, developers and practitioners who work with Microsoft Dynamics 365 or plan to take on responsibilities in this area.
Before you start
Basic computer literacy and a foundational understanding of enterprise platforms & crm. Prior experience with the named product helps with the practical exercises.
Configure a Dynamics business-process demonstration
Deliver configure a dynamics business-process demonstration. Use the module outcomes to state requirements, demonstrate a working result, test an expected failure or boundary case, and document assumptions and follow-up work.
Course content
Course-specific syllabus and practical exercises. Lab release, access arrangements and final delivery scope are confirmed before enrolment.
01Application landscape
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- CRM-ERP workload distinctions
- Environment and Dataverse concepts
Practical exerciseApply application landscape to the configure a dynamics business-process demonstration and capture the validation evidence.
02Data and access
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- Tables, relationships and business rules
- Security roles, teams and record ownership
Practical exerciseApply data and access to the configure a dynamics business-process demonstration and capture the validation evidence.
03Process configuration
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- Forms, views and business-process flows
- Automation and integration boundaries
Practical exerciseApply process configuration to the configure a dynamics business-process demonstration and capture the validation evidence.
04Administration practice
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- Import validation and environment changes
- Audit, reporting and user-acceptance checks
Practical exerciseApply administration practice to the configure a dynamics business-process demonstration and capture the validation evidence.
05Applied project: Configure a Dynamics business-process demonstration
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- Define inputs, assumptions and acceptance criteria for: Configure a Dynamics business-process demonstration.
- Implement the project using application landscape, data and access, process configuration, administration practice.
Practical exerciseConfigure a Dynamics business-process demonstration.
06Microsoft Dynamics 365 — validation and review
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- Demonstrate the completed project against its acceptance criteria.
- Exercise an invalid-input or failure scenario and document the observed result.
Practical exercisepresent the project evidence, limitations and a repeatable handover.
Technical references
These primary vendor, project or standards sources inform this independent IT Purview outline. Reference pages checked 25 October 2026; current provider documentation and exam objectives take precedence when versions change.
From understanding to application.
Progress by learning milestone. The schedule is agreed around your starting level and learning goals.
- 01Learning milestone 1 In progress
Set the context
Application landscape · Data and access
Establish the Microsoft Dynamics 365 scope, baseline concepts and operating assumptions. - 02Learning milestone 2 In progress
Build the working skills
Process configuration · Administration practice
Apply the core Microsoft Dynamics 365 techniques in the course lab and record the result. - 03Learning milestone 3 In progress
Validate and handle exceptions
Check expected behavior, investigate a failure case and capture evidence for configure a dynamics business-process demonstration. - 04Learning milestone 4 In progress
Deliver the applied project
Complete configure a dynamics business-process demonstration, explain key decisions and identify a practical next step.
Career outlook after this learning path
Typical roles this roadmap can support, with broad salary ranges by relevant work experience.
| Role | 0–3 years | 3–7 years | 7–12+ years |
|---|---|---|---|
| Enterprise Applications Consultant | ₹6–12 LPA | ₹15–30 LPA | ₹30–50 LPA |
Ranges are indicative India-market compensation estimates in ₹ lakh per annum, not a salary promise. They reflect broad market guides and vary by location, employer, skills and role scope; the experience bands refer to relevant work experience, not time since training. Completing this course does not guarantee employment, a role, compensation or career progression. View market reference ↗