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Services / Observability, SRE & APM

Observability, SRE & APM

Understand how your systems behave and act on the signals that matter. We bring metrics, logs, traces and service-level reporting together to support investigation and better reliability.

What we can help with

Capabilities built around your needs.

  • Infrastructure and database monitoring
  • Application performance monitoring and distributed tracing
  • Centralised logs and telemetry collection
  • Synthetic and real-user monitoring
  • Dashboards, alert routing and incident runbooks
  • SLIs, SLOs, capacity analysis and performance engineering

What you receive

An instrumentation plan, telemetry configuration, useful dashboards, service objectives, alert routes and incident procedures.

What success looks like

A known failure triggers an actionable alert, telemetry supports investigation, and every alert has a clear owner and next step.

Signals that lead to action.

Open observability architecture
  1. Applications / APIs / Kubernetes / servers
  2. OpenTelemetry instrumentation & collection
PrometheusMetrics
LokiLogs
TempoTraces
  1. Grafana dashboards
  2. Alerts & response runbooks

Telemetry pipelines depend on signal type, backend configuration and deployment requirements.

Enterprise observability

  1. Applications / infrastructure / cloud
  2. Dynatrace: APM, RUM, logs & traces
  3. Analysis, dashboards & alerting

Technologies & platforms

GrafanaPrometheusLokiTempoOpenTelemetryDynatraceElastic StackSplunkDatadog

A clear engagement from the start.

Can you work with our existing systems?

Yes. We start by understanding your current environment, access requirements and dependencies, then define the changes needed.

How do we establish cost and timing?

We agree on requirements, deliverables, responsibilities and acceptance criteria before proposing a delivery schedule and commercial scope.

What happens after delivery?

We provide the agreed documentation and handover. Maintenance and operational support can be included through a separately defined service arrangement.

Big idea. Complex challenge.
Let's make it happen.

Tell us where you are and where you want to go.

Discuss your project